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FlameStop are a leading wholesaler and distributor of fire protection products to companies in the fire industry. We are a friendly and easy company to deal with and always put our customers first. The growing success of our business is based on our long standing relationships and new found partnerships. We endeavour to keep providing you with new innovative products, backed with the fastest delivery times and best service.

LARGE PRODUCT RANGE

Fire companies choose FlameStop as their supplier of choice for the ease of doing business.

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We offer a large and diverse range of products and are able to provide a product solution to almost every single company within the fire industry.

We continue to listen to our customers voices and understand their needs. Our comprehensive range continues to be expanded upon and these products can be viewed throughout both our website and hard copy catalogues.

LARGE STOCK HOLDINGS

We know the importance of fire companies easily being able to source the products they need, and supplying those products quickly.

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It’s for this reason we hold a massive range of fire equipment products in all 10 of our nationwide distribution warehouses.

We have our customers covered for any large unexpected projects they win, where others wouldn’t be able to supply.

FAST DELIVERY

FlameStop prides itself on fast nationwide delivery times. We can deliver on the same day in most metropolitan areas and offer next business day delivery to 95% of our customers across Australia and New Zealand.

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Besides from using a range of same-day couriers we also offer a VIP delivery service when stock is needed extremely urgently.

We continue to expand our reach through opening more distribution warehouses and ensuring you receive the products you need quickly. In addition to this, we have improved our digital engagement to allow our customers to place their orders at any time of the day online and in any location.

NATIONAL DISTRIBUTION NETWORK

We currently have 10 distribution warehouse centres throughout Australia and New Zealand.

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Our national footprint is able to meet the unique geographical landscapes with vast distances between major cities. This ensures you can source the products you need quickly and with ease.

FlameStop are continuously working towards faster turn-around times and exceptional customer service. We employ local staff and understand the needs of each state or region.

NATIONAL TECHNICAL SUPPORT

FlameStop fully support and understand the importance of being able to get the right help and support, when you need it.

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It’s for this reason we offer a national technical support phone hotline with experienced staff available to help.

In addition to this we have a number of product specialists spread amongst our distribution warehouses who can also provide in-depth technical support to our customers. Our website has a number of technical manuals, diagrams and data sheets which can also be readily accessed.

We continue to add the latest products to our range and we back this up with comprehensive knowledge and facilities. We recognise that our people are crucial to continuing to provide exceptional service, which is why we provide access to a number of training and development programs.

National Technical Support Hotline: 1300 072 406
Email: techsupport@flamestop.com.au

EXPERIENCED STAFF & SUPPORT

Throughout the years, FlameStop have built up great expertise in the design, manufacturing and distribution of products to our customers.

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Our employees are the heart and soul of our business and at present we employ over 110 staff in various roles.

In additional to our internal after sales support teams at each distribution warehouse, we have dedicated account managers, product managers, and technical support who work hand in hand with our customers to support their specific needs.

TRAINING COURSES

Throughout the year we run a number of training and accreditation courses on the various product ranges.

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We have our own accredited trainers, have professional training facilities and pride ourselves on delivering specialised training to our valued customers. Whilst these courses are mainly run at our distribution warehouses, we can also hold training courses at our customers offices throughout the country (providing minimum numbers are met).

Should you require any training or wish to find out about any upcoming courses then please don’t hesitate to contact our team.

CLICK HERE to see our current training courses.

ON-SITE ASSISTANCE

We pride ourselves on providing the highest level of support for the products we provide during the hand-over process.

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We understand how crucial getting on-site assistance can be, especially for many new large projects.

Besides from utilizing local support staff at our branches, we also have experienced team members who can travel to your site depending on your requirements.

CUSTOMISED MARKETING

We understand how vital it can be to provide professional marketing material and documentation for your projects.

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FlameStop currently have a marketing team of 8 people dedicated to ensure our customers have the marketing material they need.

For our loyal customers we can offer customised marketing material such as brochures and data sheets. We offer customised branding on numerous products and can provide images from our extensive media library.

ENVIRONMENTAL RECYCLING PROGRAMS

Extinguisher Recycling

FlameStop is committed to providing an environmentally sustainable fire extinguisher recycling solution to the fire industry.

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We ensure all components are recycled where possible and all contents are processed and disposed of using the correct methods. All expired fire extinguishers are processed at a cost to our company so the recycling/disposal program is offered to our fire industry clients as an additional service, should it be required.

Battery Recycling

Disposing of old lead acid batteries can be a burden and time consuming. As a value added service to our customers, FlameStop will accept back your old lead acid batteries for FREE at any of our warehouse distribution centres across Australia. We accept all types and sizes of lead acid batteries and this service helps make disposing of batteries easy. Simply return your old lead acid batteries back to FlameStop and we will recycle them.

EXTINGUISHER PRESSURE TESTING & RECHARGE FACILITIES

FlameStop have 4 x licensed fire extinguisher test stations around the country. We offer the following services to companies in the fire industry:

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  • Hydro-static Pressure Testing and Recharging of PORTABLE fire extinguishers including: ABE, BE, CO2, Air/water, Foam types and Wet Chemical.
  • Hydro-static Pressure Testing and Recharging of MOBILE fire extinguishers including: ABE, BE, Purple K, CO2 and Foam types.

FLAMESTOP TV & STAYING CONNECTED TO OUR CUSTOMERS

In late 2019, FlameStop was proud to launch FlameStop TV - a first of its kind for the fire industry in Australia.

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A new initiative that is designed to showcase the latest products and services available, each episode runs for around 2 to 3 minutes with hosts Ben Parkhill (FlameStop General Manager) and Rob Glover (FlameStop National Manager for Fire Alarm Products) combining their 35+ years of fire industry knowledge.

"Stay connected" to FlameStop through our regular customer emails, our content heavy FlameStop website and now through our FlameStop Facebook Page.

FIRE SUPPRESSION SYSTEMS

At our state of the art service facilities, our fully trained technicians can complete a range of services to ensure your suppression systems are in optimal operating condition.

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Services available include hydrostatic pressure testing, valve body rebuilds, re-filling of gaseous suppression cylinders, new suppression system design and enclosure pressure testing.

With an ever growing team of highly skilled technicians and dedicated suppression systems specialists, we can provide ongoing nationwide technical support.

For technical enquiries contact your local branch.


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